A Work Item is the unit of change in Serpent. It groups the Salesforce metadata you are working on and carries that change through development, review, and release, with the Git work handled for you.
The Work Item lifecycle
Open the Work Items board with the "Try it in Serpent" button above to follow a Work Item through:
- Development, where you make and pull in your Salesforce changes.
- Review, where teammates inspect the changes before they move on.
- Release, where approved changes are scoped into a deployment.
Keeping work organized
Each Work Item stays tied to its project and its underlying branch, so you can see what is in progress, what is under review, and what is ready to ship without tracking branches by hand.