Workspace, Team & Billing
Manage workspace access, team responsibilities, subscriptions, credits, and usage reporting.
Roles & Permissions
Serpent controls workspace access with roles: predefined roles on Essentials, role-based access control on Scale, and per-project access on Enterprise.
Concept
User Roles and Permissions
Assign each member a role to control their access to projects, orgs, and delivery actions across the workspace.
Guide
Invite Users
Add teammates by email and assign each a role. Every Serpent plan supports unlimited users at no extra cost.
Guide
Project Permissions & Member Assignment
Assign members to specific projects and, on Enterprise, control access per project so teams only see the work that is theirs.
Guide
Subscription & Credits
Serpent charges one flat price per company plus usage credits. Essentials is free, Scale is $699 a month, and Enterprise is custom.
Concept
Plan Management
Switch plans anytime. Upgrades take effect immediately, downgrades apply next cycle, and paid plans can top up credits at $1 each.
Guide
Understand Serpent Credits
Credits are consumed by delivery actions: deployments (1), releases (2), AI actions (+1), and data operations (4). They reset monthly and do not roll over.
Concept
Analytics Reports
Workspace analytics, included on Scale, report on delivery activity and credit usage so you can see how work and spend trend over time.
Reference
Credit Usage Tracking
Track how many credits your team has used against the monthly allowance so you can plan top-ups before you run out.
Guide
Analytics Dashboard Views
Workspace analytics presents delivery and credit-usage data as dashboard views so teams can read activity at a glance.
Reference
Still need help?
Can't find what you need? Contact support and include the action, org, project, or release you were working on.
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